Customer Support Portal

As a client of BAM Business Services & Creative Studio, we provide you with a suite of tools that assist us to assist you. 

We have a specially designed Customer Support Portal that allows you to browse the knowledge base, submit support tickets, report bugs and request updates 24/7.

As a client of BAM, you are never alone.

Project Management 

Project management is a fundamental element of BAM being able to deliver the most amazing quality work, within time-frames that are important to you. 

As a client of BAM, you will be given access to our Project Management system, where you can see the progress of your project, interact with us, leave notes and comments, and approve work to be finalised. 

This system ensures that all your expectations are not only met, but exceeded, and your project is delivered on time and on budget.

Remote Assistance 

Sometimes a small issue only needs a quick fix. 

BAM utilises a suite of programs and applications that allow us to fix small issues, without the need for on-site visits or call out fees. This usually allows us to fix the issue much faster than arranging a call out to site.